#Apple genius appointment full#
#Apple genius appointment password#
#Apple genius appointment free#

From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered.

Get your questions answered by an expert via phone, chat, email, or even Twitter. In addition to the Genius Bar for hardware repairs, you have more immediate support options. There are links to “Manage my reservations,” “Driving directions and map,” reminders of what you need to do before the appointment, and your Case ID. For getting the right support, here’s a genius idea. You’ll receive an eMail at the address listed with your Apple ID.

Also note the “Before you come in” suggestions and complete them. Note that you can Reschedule or Cancel your appointment in this window.

choose the desired date and time and a window will open confirming your appointment.

click on a date to find what times are available.

click on that time and a window will open up showing available dates and times.

click on “Distance” to find the closest Apple Stores, and those stores will be listed along with the first available appointment time.

#Apple genius appointment full#

in the “Search location” field, enter your Full address or city or ZIP code.click on “Visit the Genius Bar” (or other category as needed).click on one of the specific hardware issues (or “The topic is not listed”).click on “Hardware Issues” (or other category as needed).click on “Mac Notebooks” (or other category as needed).click on “Mac” (or other category as needed).

#Apple genius appointment free#

If your iOS device doesn’t use a SIM card, contact your wireless service provider to get a new eSIM or suspend service if necessary.How to make a free Genius Bar appointment:

Remove the SIM card from your iOS device or iPadOS device if it uses one, and keep it in a safe place.

Remove your device from your Apple ID device list.

To protect your data, erase your iOS or iPadOS device. If your device won’t turn on or respond, complete as many of these steps as possible: If you can’t remember your Apple ID and password, go to iForgot.įollow these steps before you send in your device.

This policy is in force to prevent unauthorised persons from servicing your device without your knowledge. *If you’re unable to turn off Find My, Apple may not be able to service your device. A form of personal identification, such as a driving licence, passport or other government-issued ID.Your device and any accessories that you need help with.Your sales receipt (if possible), in case your service requires proof of purchase.When you go, remember to bring these items: For example, schedule a Genius Bar reservation before you go to an Apple Store. If you haven’t already, check whether you need an appointment before you go to a service location. Under Wallet & Apple Pay, select Remove items. If your device is unresponsive, sign in to, select Devices, then select the unresponsive device. Ensure all travel and e-Money cards have been removed from the Wallet app. You can use the Wallet app to transfer your existing cards from your previous device to another device. Your previous device must be nearby and connected to the internet. Under Wallet & Apple Pay, select Remove items.* Turn off Apple Cash and remove your cards and passes. If your device is unresponsive, sign in to, select Devices, then select the unresponsive device.If your device needs a battery service, make sure the battery percentage is at 30% or less when you bring it in, if possible.

#Apple genius appointment password#

For some repairs, you'll need your Apple ID password to erase your device and turn off Find My.* Follow these steps before you take your device to an Apple Store, Apple Authorised Service Provider or network provider.